TERMS AND CONDITIONS
Terms and Conditions
Effective Date: 28.05.2024
- Introduction
Welcome to Ambas Agency (“we,” “us,” “our”). These Terms and Conditions (“Terms”) govern your use of our website https://ambasagency.com, services, and any other interactions with us. By accessing or using our services, you agree to comply with and be bound by these Terms.
- Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Terms. Your continued use of our services after such changes signifies your acceptance of the new Terms.
- Use of Our Services
3.1 Eligibility
By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into binding agreements.
3.2 Account Registration
To use certain features of our services, you may need to register for an account. You agree to provide accurate and complete information during the registration process and to update such information to keep it accurate and complete.
3.3 User Responsibilities
You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
- Intellectual Property
4.1 Ownership
All content, features, and functionality on our website and services, including but not limited to text, graphics, logos, and software, are the exclusive property of Ambas Agency or its licensors and are protected by intellectual property laws.
4.2 License
We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our marketing and communication services, including but not limited to graphic design (such as social media content, merchandising materials, website design, logos, brand identities, and branding assets) and website development, for your personal and business use in accordance with these Terms & Conditions.
You may not copy, modify, distribute, sell, or lease any part of our services, or any derived works based on our services, without our prior written consent. This license does not include any resale or commercial use of our services beyond your own internal business purposes, nor does it permit any derivative use of our services or any use of data mining, robots, or similar data gathering and extraction tools.
4.3 Website Projects
We take pride in delivering high-quality website development services. However, please note the following terms regarding our responsibility and guarantees for website projects:
4.3.1 Scope of Responsibility
Our responsibility is limited to the design and programming of websites as provided and completed by our team of professionals at Ambas Agency. This includes the initial build and any subsequent modifications or maintenance tasks performed exclusively by our team.
4.3.2 External Modifications
We are not responsible for, nor do we provide any guarantees for, any website that has been altered, manipulated, or modified in any way by external professionals who are not part of Ambas Agency’s team of freelancers. This includes, but is not limited to, changes in design, programming, functionality, or any other aspect of the website.
4.3.3 Voiding of Guarantees
Any modification or manipulation by an external professional will void any guarantees or warranties provided by Ambas Agency. This includes guarantees related to the website’s performance, security, and functionality.
4.3.4 Reporting Issues
Should you encounter any issues with your website, it is imperative that you report them to us immediately and refrain from seeking external modifications until the matter is resolved by our team. We reserve the right to refuse service or void guarantees if we determine that external modifications have been made.
4.3.5 Exceptions
Any exceptions to these terms must be agreed upon in writing by Ambas Agency. This may include specific cases where we authorize external professionals to make modifications under our supervision and agreement.
- Privacy
Your use of our services is also governed by our Privacy Policy, which can be found [here] [Link to Privacy Policy]. Please review our Privacy Policy to understand our practices regarding your personal data.
- Terms of Payment
6.1 Payment Methods
We accept the following method of payment:
- Bank Transfer
6.2 Payment Terms
A 40% deposit is required at the start of the project. The remaining 60% is due upon project completion. All payments must be made in Swiss Francs (CHF).
6.3 Invoices
Invoices will be sent electronically to the email address provided during account registration. If you prefer to receive a paper invoice, please contact us at contact@ambasagency.com . Please note that additional charges may apply.
6.4 Late Payments
Late payments may incur a late fee of 45 CHF per month on the outstanding balance. We reserve the right to take legal action to collect any unpaid amounts, and you will be responsible for all related costs and expenses, including attorney fees.
- Project Delivery
The delivery date for each project is agreed upon with each client and is adapted to each project’s requirements. Any changes to the delivery date will be communicated to the client as soon as possible.
- Cancellation Policy
8.1 One-Time Products/Services
For one-time products and services such as website design and development, branding, etc., there is no cancellation period. In the event of a cancellation, the 40% deposit paid at the beginning of the project will not be refunded.
8.2 Monthly Subscription Services
For monthly subscription services such as social media management, there is no permanence requirement. These services can be cancelled at the end of the current month. No further payments will be due beyond the month of cancellation.
- Prohibited Activities
You agree not to:
- Use our services for any unlawful purpose.
- Engage in any activity that could harm or interfere with our services, networks, or infrastructure.
- Attempt to gain unauthorized access to any portion of our services or any other accounts, computer systems, or networks connected to our services.
- Use our services to transmit any harmful or malicious code.
- Limitation of Liability
To the fullest extent permitted by applicable law, Ambas Agegency and its affiliates, officers, directors, employees, agents, licensors, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use our services.
- Any conduct or content of any third party on our services.
- Any content obtained from our services.
- Unauthorized access, use, or alteration of your transmissions or content.
- Indemnification
You agree to indemnify, defend, and hold harmless AmbasAgency, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your violation of these Terms.
- Governing Law
These Terms shall be governed by and construed in accordance with the laws of Switzerland, without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the canton of Zurich, Switzerland.
- Contact Us
If you have any questions about these Terms, please contact us:
- Full name of legal entity: Ambas Agency by Carolina Bossart
- Email address: contact@ambasagency.com
- Postal address: Lufingen 8426, Zurich (CH)